Please book a 15-minute COVID-19 appointment here. HMSA, UHA or Medicare members: Free with $0 copay. Other patients: $75 self-pay. For self-assessments and other information, return to the COVID Hawaii main page at covidhawaii.com. We expect our patients to be engaged in psychotherapy to assist in their recovery. We utilize a supportive and psycho-educational model of psychotherapy to introduce our patients to life style tools which we believe will enhance stress management and, ultimately, reduce symptoms as well as the risk of relapse. Current number of patients waiting.
Find your provider
Frequently Asked Questions (FAQs)
I can’t find my doctor or provider in the directory. What do I do?
If you need VSee Messenger app, please go to the next question “My provider asked me to download VSee” for download links and instructions.
Otherwise, please contact our support team with your provider’s full name.
You may also want to ask your provider to re-send you a visit invite via email or SMS (remember to check your junk mailbox in case the invite landed there).
My provider asked me to download VSee
Your provider is most likely referring to our VSee Messenger video chat app. Download the app by choosing your link option below:
- Not available on Linux or Chromebooks
To connect with your provider, you may need to add them as a contact. Here is a step-by-step guide or watch the following 1-min video below:
If you know you need the VSee Clinic for Patients mobile app. Please choose below to download:
How do I sign up for a VSee Messenger account?
You may sign up for an account here: https://my.vsee.com/signup
What’s my VSee username/ID and password?
Your VSee username is the email address you used when you signed up for an account.
In case you forgot your password, you may reset it here.
How do I log in?
For VSee Messenger users, please visit this link for a step-by-step guide.
For VSee Clinic (Waiting Room) users, go to your provider’s clinic URL and click the Login button on the upper right corner of your window.
If you are using the VSee Clinic mobile app, log in using your registered email and password.
Do I need to pay to use VSee?
Patients do NOT need to pay for anything when downloading/using our apps. Please be advised that consultation fees are different for each provider. You will need to contact your provider directly regarding their fees.
If you are being redirected to a payment page when you download the app, please contact our support team.
I have a room code but I want to use a laptop for my visit.
VSee Clinic room codes can only be used with the VSee Clinic mobile app. If you wish to use your laptop for your video visit, you will need to get your provider’s Clinic URL. Your provider will usually send it to you via email or SMS. It will look like:
provider-name.vsee.me/u/my-provider
Vsee Clinic Patient Login Screen
Simply click the link or type it into your browser to go to their virtual clinic.
Vsee Clinic Waiting Room
My audio and video are not working. What do I do? Eagle epac 300 controller manual.
1. For VSee Messenger, you may
- Run a guided audio/video check here or
- Follow manual instructions in this link.
2. For VSee Clinic,
- Run a guided computer/device check here or
- Follow this step by step guide.
If you are still having problems with your camera, mic or speaker, contact us at help@vsee.com
I’m using Chromebook. Where can I download VSee App?
You do not need to download VSee if you are using a Chromebook*. Simply go to your provider’s Clinic URL by clicking (or cutting and pasting) the link you were sent. Be sure to use Chrome.
Dresser td8g operators manual. Please see our current system requirements and specifications here.
*If your provider wants you to download VSee Messenger, VSee currently does not support Chromebook (Chrome OS) or Linux devices.
I have the app on my phone but I want to use my laptop for the telehealth visit. Is that possible?
Yes.
1. For existing VSee Messenger users, you just need to download VSee Messenger using the following link and follow setup instructions:
2. For VSee Clinic (Waiting Room) users, you just need your provider’s Clinic URL that looks like this:
provider-name.vsee.me/u/provider-name
Click the link or type it in your browser to go to their virtual clinic and click “Enter Waiting Room”
There is no need to sign up for a different account in either case. You just need to input the same username (your email address) and password you are using for your mobile apps.
For more information, please check these documents for common questions and troubleshooting tips.
If you still need don’t know what to do, please contact our support desk and we will help you to get started.
VSee Messenger
1-Min Tutorials (PC)
Direct links below:
- Last updated: Jun 2, 2020 by {person_name}
Create a Provider (Step By Step Guide)
1. Admin panel > Users > New provider. Pokemon dark rising 2 pokemon list.
2. Under Subtype, choose accordingly then click Next.
- Licensed Service Provider: Health Practitioner who will do actual consultation with a patient or client.
- Customer Service Representative: Could be a nurse or clinic staff who will not conduct actual consultations.
- Remote Medic: Could be a nurse or clinic staff who is physically present to assist the patient do the virtual visit. This is only available for clinics that are using remote medic or nurse-assisted workflow.
3. Under Demographics, fill in the required fields. Note that only the First Name and Last Name fields may be displayed to patients. From hereon, you may opt to skip the optional fields and fill them out later.
4. Under License, below fields may require input. No fields under this section will be displayed to patients.
- Specialties: Leave 'Default' as value.
- States Serviced: 'All Locations' is the default value. This field is extremely important if your clinic has State-mapping feature where only providers who service the patient's chosen location will be notified and will be able to see the patient. Please contact help@vsee.com for any questions or assistance.
5. Under Profile, you can choose to fill out Bio and upload a photo of the provider. These two will be displayed to patients.
6. Lastly under Assignment, you can select the rooms where you want to assign the user. You may skip this step if you haven't created the room yet. You can assign later while creating the room.
Vsee Clinic Patient Login Site
7. Click Save.
The user account is now created! Do not forget to assign to a room if you have not done yet. The user will be sent a welcome email informing them about their login details.